Legal

Terms and Conditions – 1x Partner Platform Rules & Policies

These terms govern your use of the 1x partner platform. Please read them carefully before registering or placing any bets. By using the platform, you agree to everything set out here.

Last Updated: January 2025 18+ Only Licensed Platform
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Quick Summary
  • One account per person
  • Must be 18 or older
  • Bonuses have wagering requirements
  • Withdrawals require verification
  • Fraud results in account closure

What the 1x Partner Terms Cover

These are the main areas covered by the 1x partner terms and conditions. Each section below goes into full detail.

Account Registration & Eligibility

You must be at least 18 years old to register on 1x partner. Only one account is permitted per person, household, or IP address. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits, Withdrawals & Payments

All deposits and withdrawals on 1x partner are processed through supported local payment methods including bKash, Nagad, and Rocket. Withdrawals are paid to the same method used for the deposit. Minimum and maximum limits apply and are displayed at the time of transaction.

Bonuses & Promotions

All bonuses on 1x partner are subject to wagering requirements before withdrawal. Bonus funds and winnings derived from bonus funds cannot be withdrawn until the wagering requirement is met. Attempting to abuse bonus offers will result in cancellation of the bonus and any associated winnings.

Account Security & Verification

You are responsible for keeping your 1x partner login credentials secure. 1x partner may request identity verification documents at any time, particularly before processing large withdrawals. Failure to provide requested documents may result in withdrawal delays or account suspension.

Responsible Gaming

1x partner provides deposit limits, session reminders, and self-exclusion tools. Players who self-exclude cannot create new accounts during the exclusion period. If you believe you have a gambling problem, contact our support team immediately for assistance.

Prohibited Activities

Using automated software, exploiting technical errors, colluding with other players, or engaging in any form of fraud on 1x partner is strictly prohibited. Accounts found to be involved in prohibited activities will be closed and balances forfeited without notice.

These Terms and Conditions were last updated on 1 January 2025. By continuing to use 1x partner after this date, you accept the updated terms in full.
1

Acceptance of Terms

By accessing, registering on, or using any part of the 1x partner platform — including the website at 1x-partner.app, the mobile app, or any associated services — you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree with any part of these terms, you must not use the 1x partner platform.

These terms form a legally binding agreement between you and 1x partner. They apply to all users of the platform, including visitors who browse without registering, registered members who have not yet made a deposit, and active players. Using the platform in any capacity constitutes acceptance of these terms.

These terms should be read alongside the Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and 1x partner.

2

Eligibility

To use the 1x partner platform, you must meet all of the following eligibility requirements at the time of registration and on an ongoing basis:

  • You must be at least 18 years of age. 1x partner does not permit minors to register or use the platform under any circumstances.
  • You must be accessing the platform from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to check whether online gaming is legal in your location before registering.
  • You must not be a current employee, contractor, or close family member of an employee of 1x partner or any of its affiliated companies.
  • You must not have been previously excluded or banned from the 1x partner platform for any reason.
  • You must be acting on your own behalf and not as an agent or representative of any third party.

1x partner reserves the right to request proof of age at any time. If a player is found to be underage, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned to the payment method used.

3

Account Registration

Each person is permitted to hold only one account on 1x partner. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances may be forfeited.

When registering, you must provide accurate and complete information including your full name, date of birth, and a valid contact method. You are responsible for keeping this information up to date. 1x partner may request supporting documents to verify the information you have provided at any time.

  • Your username and password are personal to you and must not be shared with anyone else.
  • You are responsible for all activity that takes place on your account, whether or not you authorised it.
  • If you suspect your account has been accessed without your permission, contact 1x partner support immediately.
  • 1x partner will never ask for your password via email, chat, or phone. Do not share it with anyone claiming to be from 1x partner.

Accounts registered with false information are subject to immediate closure. Any winnings accumulated on such accounts will be voided and any deposits may be withheld pending investigation.

4

Deposits, Withdrawals & Payments

1x partner supports deposits and withdrawals via local payment methods including bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). Minimum and maximum deposit and withdrawal amounts are displayed within the cashier section of your account and may change from time to time.

Deposits are typically credited to your 1x partner account within a few minutes of the transaction being confirmed. If a deposit does not appear within 30 minutes, contact support with your transaction reference number.

Withdrawals are processed to the same payment method used for the most recent deposit. Before your first withdrawal, 1x partner may require you to complete identity verification. This is a standard process and is required to protect both you and the platform from fraud.

  • Withdrawal requests are typically processed within 1–3 hours during business hours.
  • 1x partner does not charge fees for standard deposits or withdrawals, though your payment provider may apply their own charges.
  • Withdrawals of bonus-derived winnings are only permitted once the applicable wagering requirement has been fully met.
  • 1x partner reserves the right to request additional verification documents before processing any withdrawal above a specified threshold.
5

Bonuses & Promotions

1x partner offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to specific terms that are displayed at the time the offer is presented. By claiming a bonus, you agree to the specific terms of that promotion in addition to these general Terms and Conditions.

The following general rules apply to all bonuses on 1x partner unless the specific promotion states otherwise:

  • All bonuses are subject to a wagering requirement before any withdrawal can be made. The wagering requirement for each bonus is stated clearly in the promotion details.
  • Bonus funds are separate from real money funds. Real money is used first when placing bets, unless the specific promotion states otherwise.
  • Only one welcome bonus is available per player, household, or IP address.
  • Bonuses cannot be transferred between accounts or exchanged for cash directly.
  • 1x partner reserves the right to withdraw any bonus offer at any time without prior notice.
  • If 1x partner determines that a player is abusing the bonus system — including through the use of multiple accounts, coordinated betting, or any other method — the bonus and any associated winnings will be cancelled.

Always check the specific terms of each promotion before claiming. Wagering requirements, eligible games, and expiry dates vary between offers. If you have questions about a specific bonus, contact 1x partner support before claiming.

6

Betting Rules

All bets placed on 1x partner are subject to the specific rules of the game or market being played. These rules are available within each game or betting market. In the event of a conflict between game-specific rules and these general terms, the game-specific rules take precedence for that game.

Once a bet has been confirmed and accepted by the 1x partner system, it cannot be cancelled or amended by the player. It is your responsibility to check your bet details before confirming. 1x partner is not responsible for bets placed in error.

  • Minimum and maximum bet limits apply to all games and markets. These are displayed within the game interface.
  • In the event of a technical error during a game or bet, 1x partner reserves the right to void the affected round or bet and return the stake to the player's account.
  • Bets placed on events where the outcome was already known at the time of betting will be voided.
  • 1x partner reserves the right to limit or refuse bets from any player at its discretion, without being required to provide a reason.
7

Prohibited Activities

The following activities are strictly prohibited on the 1x partner platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Using automated software, bots, scripts, or any other tool to interact with the platform in a way not intended for human players.
  • Exploiting bugs, errors, or technical vulnerabilities in the platform for financial gain. Any winnings obtained through exploitation of errors will be voided.
  • Colluding with other players to gain an unfair advantage in any game or market.
  • Using the platform to launder money or conduct any other illegal financial activity.
  • Creating multiple accounts to claim bonuses more than once or to circumvent account restrictions.
  • Sharing account access with other individuals or allowing others to place bets on your behalf.
  • Attempting to reverse-engineer, copy, or reproduce any part of the 1x partner platform.

1x partner actively monitors accounts for suspicious activity. Accounts flagged for prohibited behaviour will be suspended pending investigation. During this period, withdrawals will be placed on hold.

8

Account Suspension & Closure

1x partner reserves the right to suspend or close any account at any time, with or without prior notice, for any of the following reasons:

  • Breach of any part of these Terms and Conditions.
  • Failure to provide requested verification documents within a reasonable timeframe.
  • Suspected fraudulent activity, money laundering, or other illegal conduct.
  • Duplicate account detection.
  • At the player's own request, including for responsible gaming purposes.

If your account is closed due to a breach of these terms, any balance remaining in the account may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to you via your registered payment method after any applicable verification checks have been completed.

You may close your own 1x partner account at any time by contacting customer support. If you are closing your account for responsible gaming reasons, please inform the support team so that appropriate measures can be put in place.

9

Privacy & Data

1x partner collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By registering on 1x partner, you consent to the collection and use of your personal data as described in the Privacy Policy.

Your personal data is used to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. 1x partner does not sell your personal data to third parties. Data may be shared with payment processors, identity verification services, and regulatory bodies where required by law.

  • You have the right to request a copy of the personal data 1x partner holds about you.
  • You may request correction of inaccurate data by contacting support.
  • Account closure does not result in immediate deletion of your data, as 1x partner is required to retain certain records for regulatory and legal compliance purposes.
10

Responsible Gaming

1x partner is committed to promoting responsible gaming. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available to all registered players at any time through the account settings section.

If you choose to self-exclude from 1x partner, you will not be permitted to access your account or create a new account for the duration of the exclusion period. Attempting to circumvent a self-exclusion by creating a new account is a breach of these terms and will result in the new account being closed.

For more information about responsible gaming tools and resources available on 1x partner, please visit the Responsible Gaming page.

11

Limitation of Liability

1x partner provides the platform on an "as is" basis. While every effort is made to ensure the platform is available and functioning correctly at all times, 1x partner does not guarantee uninterrupted access and is not liable for losses arising from:

  • Temporary unavailability of the platform due to maintenance, technical issues, or circumstances beyond 1x partner's control.
  • Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
  • Loss of data or account access resulting from the player's failure to maintain account security.
  • Any indirect, consequential, or incidental losses arising from use of the platform.

In all cases, 1x partner's maximum liability to any player is limited to the amount of funds held in that player's account at the time the claim arises.

12

Changes to Terms

1x partner reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated version will be published on this page with a revised "Last Updated" date. It is your responsibility to check this page periodically for updates.

Continued use of the 1x partner platform after changes have been published constitutes your acceptance of the updated terms. If you do not agree with the updated terms, you should stop using the platform and contact support to close your account.

For significant changes to these terms, 1x partner will make reasonable efforts to notify registered players via email or an in-platform notification before the changes take effect.

13

Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any point before registering or placing a bet, please contact the 1x partner support team. Support is available 24 hours a day, 7 days a week.

For responsible gaming support or to request self-exclusion, please visit the Responsible Gaming page or contact support directly. All responsible gaming requests are handled with full confidentiality.

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